| 로그 내용 |
1. 특정 콜 메인 녹취서버 무음 발생 건 : 시작 이벤트 처리이유 확인 필요 -> 실제 통화하기 전 15시 54분 51초부터 무음 발생하여 15시 57분 45초까지 무음 발생 -> 백업 녹취서버는 시작 이벤트 미 처리 (CTI 이벤트 시간대로 정상 녹음)
: (1) 메인 녹취서버 이벤트 (무음 발생 녹취 파일)
[trace ] 15:54:51(128):Connect_Call_Make:시작 ch=[14] Phone=[2014] rec_set=[0] ANI=[] size=[1032] clogset=[6]
-> 15시 54분 51초에 시작 이벤트 발생
[CTI ] 15:57:46(452):TRACE :CTI/1/EventEstablished/ /2014/3399020/07120a00c748a366/01044920806/01044920806/01044920806/02/ [CTI ] 16:00:07(342):TRACE :CTI/2/EventReleased/ /2014/3399020/07120a00c748a366/01044920806/01044920806/01044920806/02/ -> CTI 이벤트는 백업 녹취서버와 동일하게 발생 (시작 : 15시 57분 46초, 백업 : 16시 00분 47초)
[SQL ] 16:00:07(342):INSERT INTO CREC_RECFILE(REC_FILENAME,REC_USER_ID,REC_USER_NAME,REC_DATE,REC_TIME,REC_CHANNEL_NO, REC_ENDTIME,REC_HDDFLAG,REC_INOUT,REC_SYSTEM_CODE,REC_STIME,REC_ETIME,REC_LOCAL_PHONE,REC_KEYCODE, REC_CUST_PHONE1,REC_CTI_ENDTIME,REC_BPART_CODE,REC_MPART_CODE,REC_SPART_CODE, USER_DATA1,USER_DATA2,USER_DATA3,USER_DATA4,USER_DATA5) VALUES('20240726155451_2014.wav','3399020','김화정','20240726','155451','14','316','1','I','01','155451','160007', '2014','07120a00c748a366','01044920806','0','1000','1100','1101','','','','','')
(2) 백업 녹취서버 이벤트 (무음 미 발생)
15-57-46(443):TRACE :CTI/1/EventEstablished/ /2014/3399020/07120a00c748a366/01044920806/01044920806/01044920806/02/ 16-00-07(339):TRACE :CTI/2/EventReleased/ /2014/3399020/07120a00c748a366/01044920806/01044920806/01044920806/02/
15-57-46(443):Connect_Call_Make:시작 ch=[014] Phone=[2014] rec_set=[1] ANI=[01044920806] size=[0] clogset=[2] CONID=[07120a00c748a366]
16-00-07(339):종료 ch=[014] Phone=[2014] ID=[3399020] rec_set=1 ANI/DNIS=[01044920806] size=[2420728] clogset=[2] signal=[0] tx_rtp=[7045] rx_rtp=[7034]filename=[D:\RECDATA\20240726\15\20240726155746_2014.tx] CONNECT_SUCCESS=1 CONID=[07120a00c748a366] Voice_Time=141 save_fp=1 AP_CONID=[]
16-00-07(339):INSERT INTO CREC_RECFILE(REC_FILENAME,REC_USER_ID,REC_USER_NAME,REC_DATE,REC_TIME,REC_CHANNEL_NO, REC_ENDTIME,REC_HDDFLAG, REC_INOUT,REC_SYSTEM_CODE,REC_STIME,REC_ETIME,REC_LOCAL_PHONE,REC_KEYCODE, REC_CUST_PHONE1,REC_CTI_ENDTIME,REC_BPART_CODE,REC_MPART_CODE,REC_SPART_CODE, USER_DATA1,USER_DATA2,USER_DATA3,USER_DATA4,USER_DATA5, USER_DATA6,USER_DATA7,USER_DATA8,CONNECT_SUCCESS,REC_MODE) VALUES('20240726155746_2014.wav','3399020','김화정','20240726','155746','14','141','1','I','01','155746','160007', '2014','07120a00c748a366','01044920806','0','1000','1100','1101','','','','','','','','','1','0')
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